Online store and product terms and conditions

Warranty

Fracarro Antennas installed by us: 5 year full manufacturer warranty on all parts. If in this period the equipment fails due to faults with the product or service itself (not due to natural damage, pests etc.) we will issue a replacement free of charge.

All other products in our store: 1 year warranty on all parts. If in this period the equipment fails due to faults with the product or service itself (not due to natural damage, pests etc.) we will issue a replacement free of charge.

Refunds

All products purchased from us are non-refundable, with the exception if there is a manufacturer's fault. If this is the case we require you to return the product to our East Brisbane office at your own expense for refund. If the product is deemed faulty we will gladly offer a full money back refund or replacement product plus reimbursement for any delivery expenses.

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